SUPPORT & HELP
Frequently Asked Questions
Everything you need to know about Wildmoon Candles, from candle care and shipping to our collections and future offerings. We’re here to help make your experience simple, enjoyable, and inspiring.
What makes Wildmoon Candles different?
Every Wildmoon candle is thoughtfully hand-poured using premium soy wax, clean fragrance oils, and cotton wicks. Inspired by the moon, nature, and intentional living, our candles are designed to bring warmth, beauty, and meaningful rituals into your everyday life.
What are your candles made from?
Our candles are crafted with 100% natural soy wax, premium fragrance oils, and lead-free cotton wicks for a clean, long-lasting burn. We carefully select quality ingredients to create a luxurious home fragrance experience.
How can I get the best burn from my candle?
For the first burn, allow the wax to melt evenly across the entire surface (approximately 2–3 hours). Trim the wick to ¼ inch before each use, avoid burning for more than four hours at a time, and never leave a burning candle unattended.
Do you offer gift options?
Yes! Wildmoon candles make beautiful gifts for birthdays, holidays, housewarmings, and special occasions. Gift cards and curated gift sets will also be available as our collection continues to grow.
What is the Moon Circle?
The Moon Circle is our newsletter where you’ll receive exclusive product launches, seasonal collections, moon-inspired rituals, self-care inspiration, and special offers delivered directly to your inbox.
What is the Moon Circle?
The Moon Circle is our newsletter where you’ll receive exclusive product launches, seasonal collections, moon-inspired rituals, self-care inspiration, and special offers delivered directly to your inbox.
Do I need experience with tarot?
Not at all. Readings are welcoming for beginners and experienced seekers alike.
Can I ask specific questions?
Yes. You’re welcome to focus on relationships, career, personal growth, or any area where you’d like guidance.
Will tarot predict my future?
Tarot offers insight and perspective rather than fixed predictions, helping you make empowered decisions.
How long are readings?
Sessions typically range from 30 to 60 minutes, depending on the reading you choose.
Can I book online?
Yes. You can schedule your session directly through our online booking system.
What if I need to reschedule?
If your plans change, simply contact us in advance and we’ll help you arrange a new appointment.
